FAQ

We are open from 7:00 am to 10:00 pm, everyday, Hawaii Standard time.
Our helicopters can accommodate six (6) passengers per flight. Seat assignments are determined by the weight needed to balance the aircraft. You may place your request for a special seat; however, we cannot guarantee.
We recommend wearing darker clothing to minimize any window reflections. Hats and IPads are not allowed on the helicopter for safety reasons. We are happy to hold any personal items for your while you are on your tour. Don’t forget to bring your sunglasses and camera!
You may cancel your reservation up to 24 hours before your tour time and receive a full refund. No cancellations are allowed inside 24 hours.
In the event there is inclement weather which prevents Hawaii Helicopters from operating the tour, our passengers have the ability to cancel and receive a full refund or reschedule to the next available tour at no additional cost.
There are no age restrictions for our tours. We welcome all ages! Children two years of age and older will be charged a full fare. Children under the age of two may sit on the lap of an adult at no additional charge.
Yes! Call or email us and one of our charter specialists would love to assist you in designing the perfect tour.
P: 808.877.3900
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